Refund Policy

/Refund Policy
Refund Policy 2018-03-05T17:58:54+00:00

Thanks for shopping at Pineo Outdoors, LLC dba Pineo Falconry. If you are not entirely satisfied with your purchase, we’re here to help.

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be in new, unused condition.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping – You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us if you have any questions on how to return your item to us, contact us at 509-624-3427 or info@pineofalconry.com.